People are made of memories. Now AI agents are too.

We build AI agents that know who they are, know your business, and remember everyone they talk to. Yours goes live in one week and gets better with every conversation after that.

Built for companies that know their customers by name.

01. The idea

Think of the best person who ever helped you. And the worst.

They remembered you.

The woman at the beauty counter who knew what suited you before you asked.

The mechanic who told you straight what was broken and what could wait.

The teacher who knew which kid needed a push and which needed a break.

The barista who started your usual before you reached the counter.

They forgot you.

The help line where you explain everything for the fourth time.

The clinic that asks for your date of birth, again.

The app that asks for your order number while you’re logged in.

The chat that greets a ten-year customer like a stranger.

The difference isn’t how much they know. It’s what they remember about you.

Our agents remember your customers too. But it starts with your data.

02. The data

No time to get your data ready for AI? You don’t have to.

If your data were clean and in one place, any AI could answer your customers. It almost never is. It lives in your ERP, in Slack threads, in email and in people’s heads.

Connect your systems in a few clicks, or let us do it for you. We organize everything for your agent and keep it current every day. Connections go both ways, so your agent can update your ERP, not just read it.

50+ integrations are ready. If your system isn’t one of them yet, we build the integration, usually in one to four weeks, while your agent is already live on everything else.

Your business systems

Sage 50, 100 and 300
QuickBooks Online and Desktop
NetSuite
Microsoft Dynamics
SAP
Odoo
Salesforce
IBM i (AS/400)
and more

Your team’s tools

Slack
Confluence
Jira
Notion
Gmail
Google Drive
Intercom
Zendesk
Freshdesk
and more
Reads and writes back

RealMemory

One memory, organized for your agents and refreshed every day

Support agent
Call center agent
Butler

Some answers aren’t in any system. For those, your agent asks the right person on your team and remembers the answer.

03. The agent

See what it remembers before every reply.

Behind each reply

What it remembers, knows and decides

N

Nest & Table agent

Home goods store support, on chat

Replay

Illustration with example businesses.

Want to try it yourself?

Talk to an agent, change its DNA, and see what it remembers.

Open the Lab

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The best people have three kinds of memory. So do our agents.

Who they are

RealDNA

Their character, their style, the way they talk to people. In a RealMemory agent, that’s RealDNA. You design it, and it stays the same in every conversation, on any AI model.

What they know

Knowledge Base

Every product, every policy, every answer. That’s the Knowledge Base: your company’s information, read, organized and connected, so the agent finds the right answer instead of guessing.

What they’ve lived

Experience Core

Every person they’ve helped, every mistake they’ve fixed, every question they had to ask. That’s Experience Core: it remembers each person, learns how they like to be spoken to, and learns from every conversation.

Consistent and personal. Who it is stays the same. How it talks to each person adapts.

Never guesses. When it doesn’t know something, it asks the right person on your team, over Slack or email, and remembers the answer for next time.

N

Nest & Table agent

Home goods store support, on chat

Calm

Practical

Owns the problem

Hey, where’s my order?

Before reply 1

Tom has one open order, so no order number needed: the replacement bowl, sent express.

It’s for his dinner on Friday. He mentioned it last week.

His last two ceramic deliveries arrived cracked. This one shipped double-boxed.

Tracking: out for delivery, arriving today.

Prefers short answers.

Calm and practical. Owns the problem, keeps it short.

Hi Tom! Your new bowl arrives today, in time for Friday’s dinner. Double-boxed this time, so it should arrive in one piece.

Ha, thanks for remembering. Also, I need a housewarming gift, under $80.

Before reply 2

Loves the Ash Grey stoneware. Bought the plates in May.

Ash Grey serving set: $72, in stock. Gift wrap is free.

Good mood, in a hurry. Keep it short.

The Ash Grey serving set you liked is $72, and gift wrap is free. Want it sent straight to your friend, double-boxed?

Yes, perfect.

Great. Send me your friend’s address and I’ll take care of the rest.

After the conversation

Tom buys gifts around $80 and loves Ash Grey.

B

Bloom Studio agent

Beauty salon support, on chat

Warm

Upbeat

Talks like a stylist

Hi! Can I book a color appointment for Saturday?

Before reply 1

Maria, a regular. Copper balayage with Jess, 10 weeks ago.

Last visit, she was getting ready for her sister’s wedding.

Jess is free Saturday at 11:00 and 2:30. Color takes about 2½ hours.

Warm and upbeat. Talks like a stylist, not a booking form.

Hi Maria! How was your sister’s wedding? Saturday works: Jess has 11:00 or 2:30 for your copper refresh. It takes about 2½ hours.

It was amazing, thank you! 11, please. Also, my scalp got really itchy after last time.

Before reply 2

Nothing about this in her history. New, and important.

She sounds worried, not angry. Reassure first, then the plan.

Salon rule: a sensitive scalp means a patch test 48 hours before color.

Oh no, I’m sorry, that’s no fun. I’ve told Jess, and she’ll use the gentle formula. Could you stop by Thursday for a free 5-minute patch test?

Perfect, thank you!

You’re all set: patch test Thursday, color Saturday at 11:00 with Jess. See you soon, Maria!

After the conversation

Maria has a sensitive scalp: gentle formula and a patch test before every color.

S

Live call, operator Sam

Internet provider call center

Calm

Plain words

One clear next step

My internet keeps dropping every evening. This is my third call this week.

Sam asks RealMemory, using Linda’s customer ID.

Before the suggestion

Linda, a customer for 6 years. Two calls this week, both told to reset the router.

She works from home in the evenings. Prefers updates by text.

Wants to be heard first. Tired of repeating herself.

Network work in her area every evening until Friday. A reset won’t help.

In 58 similar calls, an apology plus a one-month credit kept the customer.

Your house style: calm, plain words, one clear next step.

Apologize for the repeat calls first, and don’t ask for another reset. She works evenings from home: explain the work ends Friday, offer a one-month credit, and promise a text when it’s fixed.

Linda, I’m sorry you’ve had to call three times, and I know evenings are when you work. It’s not your router: there’s network work in your area until Friday. I’ve added a one-month credit, and we’ll text you the moment it’s done.

Okay. Thank you, that actually helps.

After the call

Linda: area outage, credit applied. Text her Friday when the work is done.

B

Butler

Internal agent, in Slack

Friendly colleague

Short answers

Always cites a source

Can I expense a coworking day pass while I’m in Austin next week?

Before reply 1

Travel policy in Notion says $40 a day. Finance raised it to $50 in Slack on Oct 2. The newer one wins.

Priya, Sales. Last week she asked for the client pitch template for this Austin trip.

Likes a quick answer with the source.

Friendly colleague. Short answers, always with a source.

Yes, up to $50 a day. It went up from $40 on Oct 2, per Finance. File it under Travel. And good luck with the Austin pitch!

Thanks! Does that include a meeting room if the client joins?

Before reply 2

Not in any document or past answer.

Won’t guess. Asks the owner on Slack: Dana in Finance.

I don’t know that one yet, so I’ve asked Dana in Finance. I’ll message you as soon as she answers.

Later, in #ask-butler, Dana answers: up to $100 a day if a client attends.

Dana says yes: up to $100 a day if a client attends. Add the client’s name to the expense.

After the conversation

Meeting rooms with a client: up to $100 a day. Butler now answers this for everyone.

Underneath, they run on the same AI models as everyone else’s agents. So what makes them different?

Memory isn’t one feature inside our agents. Memory is the whole agent.

That’s why we’re called RealMemory.

04. The jobs

Pick the job. We build the agent.

No engineers on your side. We connect your data, build the agent and get it live.

Support agent

For your customers, on chat and email.

It knows every product and policy, remembers every customer, and hands the conversation to your team when it isn’t sure.

Meet the support agent

Call center agent

For your operators, during live calls.

They ask, and in seconds it tells them who the customer is, what they need, and what to say next.

Meet the call center agent

Butler, your internal agent

For your team, in Slack, web chat or email.

It answers questions about your company and respects who’s allowed to see what. When it doesn’t know, it asks the right person and remembers the answer.

Meet Butler

Building something else, like a personal assistant or a sales agent? Let’s talk.

05. The results

Real results.

Here’s what changed in pilot. Names kept private.

Support

Tickets solved with no human

After one week of setup and one week of tuning

Support

Answers a human had to correct

Same pilot, same two weeks

Call center

Call time, on 3 out of 4 calls

With live guidance for operators

$8–10k a month

Saved at the same support pilot. That’s the head of support’s own estimate, based on the results above. Now they want to use RealMemory for more.

When it doesn’t know, it asks. Then it never has to ask again.

That’s how it keeps getting better: it learns from your team, not just your documents. In our internal knowledge pilot, whenever Butler couldn’t answer, it asked the right person in Slack and remembered the answer for everyone.

1
It can’t answer
2
It asks the right person
3
It remembers for everyone

~40% → 85%+

Questions answered completely on its own, after one month

Butler, at a 200-person software company

“Don’t waste your time, ask RealMemory, this agent knows everything about us.”

The same company’s COO, at a company town hall

06. The promise

Your data stays yours.

Never used to train anyone’s AI model.

Encrypted, kept separate from every other company, in a US or EU data region.

Personal data and card numbers removed before anything is stored.

See, correct or delete anything it remembers. One request removes a person everywhere, with a full audit log.

SOC 2 Type I and ISO 27001 in progress. Security

Give AI real experience.

Memory that prioritizes, connects, and evolves.
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